Claims Assessor - Knaresborough

Customer Service
Ref: 250 Date Posted: Tuesday 23 Feb 2021
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Our client is looking for a Claims Assessor to join their professional and well-established team.  They are looking for candidates with excellent customer service and telephony experience and previous claims experience would be an advantage. You will be first line contact for customers, dealing with enquires and all claims matters.

Full time, salary £22,000 - £23,000, Monday – Friday 9.00 – 17.00, car parking, pension and discretionary bonus. 

Responsibilities:

  • Process claims in accordance with agreed practices
  • Highlight any problem or potential complaint matters to Claims Manager
  • Deal with all telephone calls received
  • Process claim form requests promptly
  • Provide timely accurate advice to members anticipating potential problems
  • Other office duties as required

Skills required:

  • Confident telephone manner
  • Previous telephony customer service experience
  • Claims experience would be preferable but not essential
  • Good IT skills
  • Professional and patient

 

Please send your CV ASAP or contact Louise – Unity Resourcing