Sales Support Coordinator - Leeds

Ref: 248 Date Posted: Monday 10 May 2021
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A fantastic opportunity to join a successful, growing business who are looking for an enthusiastic Sales Support Administrator to provide full support to Account Managers and the Sales Team Leader.

Working within a busy Sales department, you’ll be responsible for internal sales and supporting the Account Managers, whilst building strong business relationships. You’ll interact with customers on a daily basis and provide and process information in response to enquiries, concerns and requests in a timely manner.

Responsibilities include:

  • Making proactive outbound calls to customers, including potential new business
  • Account analysis, reviewing lapsed business
  • Visiting customers with Account Managers where required
  • Answering and dealing with incoming calls to Sales Department
  • Dealing with customer queries and problem solving
  • Managing incoming emails
  • Ensuring requested delivery dates are met and customers advised on any delays
  • Raising quotes and following them through
  • Working closely with the Account Managers to meet all targets and KPIs that are set
  • Building strong, credible business relationships with customers
  • Producing weekly reports on customer contact, opportunities, updates and quotes
  • Processing all new sales enquiries
  • Providing a successful and smooth on-boarding process for new customers


Salary is £20,000- £25,000 p/a based on experience. Benefits include 20 days + stats holiday entitlement, a generous company bonus scheme and onsite parking.

Candidates should have excellent communication skills, a can-do attitude, and be IT literate. Experience in office-based sales and/or customer service is beneficial but not essential.

For this brilliant opportunity please send your CV to Kitty King – Unity Resourcing.