We are working on a fabulous opportunity based in Ripon as an Account Manager. You will play a vital role within the sales team ensuring customer satisfaction whilst delivering excellent customer service.
The is a full-time permanent position. Salary is £22,350 to £23,500 OTE £26,000, plus excellent benefits including 23 days holiday + stats, healthcare, pension contribution and flexible hours.
The Account Manager position is a varied and multi-skilled role including sales order administration and post sales customer support. This is an amazing opportunity for those looking to begin a career in sales with excellent training provided.
- Proactively manage customer orders from receipt to completion whilst delivering exceptional customer service, creating upsell and cross-sell opportunities.
- Resolving queries and handling complaints - involving liaison with other departments within the wider business, third party couriers and the sales management team where appropriate.
- Cultivate and maintain productive and trusted long-term relationships with external clients and internal stakeholders across all levels.
- Monitor customer behaviour to identify trends, problems/risks, and most importantly additional sales opportunities.
- Sales order processing and data entry on in-house systems with attention to detail and accuracy
- Managing and liaising with clients
Requirements and attributes:
- Previous account management or sales experience is beneficial but not essential.
- Strong communication skills
- Excellent attention to detail
- Highly organised
- Team player
- Valid UK driving licence and vehicle
For this fantastic Account Manager role please send your CV to Louise at Unity Resourcing