Account Manager - Ripon

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Sales
Ref: 583 Date Posted: Monday 05 Feb 2024

Account Manager

 

We are working on a fabulous opportunity based in Ripon as an Account Manager. You will play a vital role within the sales team ensuring customer satisfaction whilst delivering excellent customer service.

 

The is a full-time permanent position. Salary is £22,350 to £23,500 OTE £26,000, plus excellent benefits including 23 days holiday + stats, healthcare, pension contribution and flexible hours.

 

The Account Manager position is a varied and multi-skilled role including sales order administration and post sales customer support. This is an amazing opportunity for those looking to begin a career in sales with excellent training provided.

 

Responsibilities:

  • Proactively manage customer orders from receipt to completion whilst delivering exceptional customer service, creating upsell and cross-sell opportunities.
  • Resolving queries and handling complaints - involving liaison with other departments within the wider business, third party couriers and the sales management team where appropriate.
  • Cultivate and maintain productive and trusted long-term relationships with external clients and internal stakeholders across all levels.
  • Monitor customer behaviour to identify trends, problems/risks, and most importantly additional sales opportunities.
  • Sales order processing and data entry on in-house systems with attention to detail and accuracy
  • Managing and liaising with clients

 

Requirements and attributes:

  • Previous account management or sales experience is beneficial but not essential.
  • Strong communication skills
  • Excellent attention to detail
  • Highly organised
  • Team player
  • Valid UK driving licence and vehicle 

 

For this fantastic Account Manager role please send your CV to Louise at Unity Resourcing