Business Administrator
- Salary: £24,000 plus excellent benefits including 28 day annual leave + stats & an additional day for your birthday and private medical insurance.
- Location: Harrogate
We are recruiting for a Business Administrator on behalf of an independent healthcare practice.
As Business Administrator you will support the daily operations of the practice, assisting a team of clinicians and ensuring the efficient delivery of administration tasks.
Key Responsibilities
The successful candidate will undertake a range of tasks, including but not limited to:
- Managing appointment and operation bookings
- Overseeing diary management
- Liaising with referrers, patients, and clinicians
- Liaising with NHS contacts
- Developing and managing databases
- Communicating with insurers regarding payments and treatment authorisations
- Handling letter processing
- Managing incoming and outgoing paper and electronic correspondence
- Responding to incoming calls and emails
- Monitoring key service delivery databases, such as referrals and assessment records, to ensure smooth service delivery
- Ensuring compliance with GDPR, confidentiality, and information governance at all times
Candidate Requirements
- A solid understanding of patient confidentiality
- Proficient knowledge and experience using Microsoft Office applications (Word, Excel, and Outlook)
- Experience with patient notes and CRM systems
- A collaborative team spirit, with the ability to work autonomously
- Strong capacity to thrive under pressure in a busy environment
- Excellent time management skills
- A systematic and efficient approach to tasks
- Essential customer service experience
- A positive 'can-do' attitude
To apply, please submit your CV via the link provided or contact Unity Resourcing for more information.