Claims Assessor
Our client is seeking a data-driven and process-oriented individual with excellent telephony skills to join their professional and well-established team as a Claims Assessor. This role offers an exciting opportunity to grow your career with a respected company in a supportive working environment.
Location: Knaresborough
Salary: £25,000
Hours: Full-time, Monday – Friday 9:00 – 17:00
Benefits: Car parking, pension, and more
Key Responsibilities:
- Promptly process claim form requests
- Process claims in line with agreed practices
- Identify and report any potential complaints to the Claims Manager
- Handle all incoming telephone enquiries
- Provide accurate and timely advice to members, anticipating potential issues
- Perform other office duties as required
Skills and Qualifications:
- Confident telephone manner
- Previous telephony customer service experience
- Claims experience preferred but not essential
- Process driven
- Strong IT skills
- Professional and patient demeanour
If you're interested in the Claims Assessor position, please send your CV ASAP or contact Louise at Unity Resourcing. We look forward to hearing from you!