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    Customer Experience Executive - Harrogate

    Customer Experience Executive


    Location: Harrogate

    Salary: £27,000 + Monthly Bonus

    Hours: Full-Time, Office-Based (Monday to Friday, 9am–5pm)

    Benefits: Gym membership, 32 days annual leave (including statutory holidays), birthday off, employee wellbeing program

     

    We’re recruiting on behalf of our longstanding client in Harrogate who is looking for a dedicated Customer Experience Executive to join their friendly and supportive team. This fully office-based role offers a fantastic opportunity to build strong client relationships and contribute to long-term customer satisfaction.

     

    Key Responsibilities:

    • Regularly engage with your accounts (contacting every fortnight)
    • Book review meetings for the manager to attend, with scope for you to also attend and build customer relationships
    • Provide product guidance and issue resolution through a consultative approach
    • Host Teams meetings and deliver portal demonstrations
    • Keep clients updated with new and innovative products and offers

     

    Requirements:

    • Previous experience in a similar role, ideally involving regular contact with existing business accounts
    • Strong telephony skills
    • Strong communication and relationship-building skills
    • Proactive and organised
    • A consultative and customer-focused mindset

     

    For this fantastic Customer Experience Executive opportunity, please contact Kitty at Unity Resourcing!

    Account Manager

    Harrogate

    709

     

    Account Manager

    Harrogate

    709

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    Contact Us

    9 Princes Square, Harrogate, North Yorkshire, HG1 1ND

    louise.gove@unityresourcing.co.uk

    01423 561814/07454 106906

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