Lettings Manager
Location: Harrogate, North Yorkshire
Salary: £32,000 plus commission
Hours: Full-time
We’re recruiting for an experienced Lettings Manager to join a reputable and well-established property company based in Harrogate. This is an excellent opportunity for a driven individual to lead a busy lettings team, take ownership of office performance and ensure a first-class service is delivered to all clients.
The Role:
As Lettings Manager, you’ll oversee the day-to-day running of the Harrogate lettings office, motivating and supporting your team to achieve results while maintaining a positive and professional working environment. You’ll play a key role in client relationships, business development and ensuring all lettings processes run smoothly.
Key Responsibilities:
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Lead, motivate and support the lettings team to deliver excellent customer service.
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Manage daily office operations, including diary management and workload planning.
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Handle inbound enquiries, book viewings and valuations and liaise with landlords and tenants.
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Conduct morning lettings meetings and prepare daily team tasks.
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Negotiate offers and tenancy terms between landlords and tenants.
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Maintain regular communication with landlords, providing updates on marketing and listings.
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Oversee lettings administration including landlord and tenant sign-ups.
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Handle and resolve any complaints promptly and professionally.
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Support business development through networking and canvassing for new landlords.
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Provide regular progress and activity reports to management.
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Stay up to date with local market trends, legislation, and competitor activity.
About You:
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Proven experience in lettings management or a senior lettings role.
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Strong leadership skills with the ability to motivate and support a team.
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Excellent communication and negotiation skills.
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Highly organised with strong attention to detail.
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Confident, professional, and customer-focused approach.
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Knowledge of lettings legislation and tenancy procedures.
This is a fantastic opportunity for someone who thrives in a fast-paced, client-focused environment and enjoys leading by example.
Submit your CV via the link or contact Beth at Unity Resourcing (beth.davies@unityresourcing.co.uk)