Sales Support Co-ordinator - Leeds

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Ref: 597 Date Posted: Monday 05 Feb 2024

Sales Support Co-ordinator

A fantastic opportunity to join a successful, growing business who are looking for an enthusiastic Sales Support Coordinator to provide full support to Account Managers and the Sales Team Leader.

Working within a busy sales department, you will be responsible for internal sales and supporting the Account Managers, whilst building strong business relationships. You’ll interact with customers on a daily basis and provide and process information in response to enquiries, concerns and requests in a timely manner.

This is a full-time permanent role based in Leeds. Salary is £26,000- £28,000 p/a based on experience. Benefits include 23 days + stats holiday entitlement, a generous company bonus scheme and onsite parking.

Responsibilities include:

  • Making outbound calls to existing customers
  • Account analysis, reviewing lapsed business
  • Visiting customers with Account Managers where required
  • Answering and dealing with incoming calls to Sales Department
  • Dealing with customer queries and problem solving
  • Managing incoming emails
  • Ensuring requested delivery dates are met and customers advised on any delays
  • Raising quotes and following them through
  • Working closely with the Account Managers to meet all targets and KPIs that are set
  • Building strong, credible business relationships with customers
  • Producing weekly reports on customer contact, opportunities, updates and quotes
  • Processing all new sales enquiries
  • Providing a successful and smooth on-boarding process for new customers

Candidates should have excellent communication skills, a can-do attitude, and be IT literate.

For this brilliant opportunity please send your CV to Kitty King – Unity Resourcing.