Service Account Manager - Harrogate

Administration and Secretarial
Ref: 577 Date Posted: Tuesday 20 Feb 2024

Service Account Manager

Our client is a well-established business based in Harrogate.  A new position has become available within their Service Department due to continued growth.  They are looking for a Service Account Manager to manage a portfolio of customers and engineers. The successful candidate will have strong customer service skills and the ability to work in a fast-paced environment using their own initiative.

Salary is circa £27,000 p/a, plus excellent benefits including 20 days holiday + stats, gym membership and on-site parking.

Role and Responsibilities

  • Managing customer relationships
  • Maintain an excellent level of customer service
  • Managing diaries and booking appointments
  • Providing quotations to customers and following up
  • Producing and sending out invoices
  • Ensuring all customer requirements are met and future services are scheduled

Experience in customer service is essential along with working as part of team and meeting deadlines. Strong IT and communication skills are also essential.

To apply for this fantastic opportunity please send your CV to Kitty via the link provided.